Payment & Shipping
The following terms and conditions apply:
Dispatch conditions
Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Spain, Estonia, France, Finland, United Kingdom, Greece, Hungary, Italy, Ireland, Luxembourg, Latvia, Malta, Norway, Netherlands, Portugal, Poland, Sweden, Slovakia, Slovenia, Lithuania , Romania, Bulgaria, Croatia, Iceland, Liechtenstein, Switzerland, Singapore, USA, Australia, Canada, Japan, Israel, Mexico, Taiwan, New Zealand, Russia.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries:
Germany
up to 3 kg = 6 €
over 3 kg to 10 kg = 8 €
over 10 to 20 kg = 11 €
over 20 kg on request
A4 prints (maximum 20 pieces), postcards, voucher = 2 €
Books = € 3
Deliveries abroad:
Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland and Sweden:
up to 3 kg = 19 €
over 3 kg to 10 kg = 24 €
over 10 to 20 kg = 35 €
over 20 kg on request
Cyprus, Spain, Estonia, Finland, United Kingdom, Greece, Hungary, Italy, Ireland, Latvia, Malta, Portugal, Slovakia, Slovenia, Lithuania, Romania, Bulgaria, Croatia and Iceland:
up to 3 kg = 24 €
over 3 kg to 10 kg = 28 €
over 10 to 20 kg = 47 €
over 20 kg on request
Norway, Switzerland, Russia and Liechtenstein:
up to 3 kg = 32 €
over 3 kg to 10 kg = 43 €
over 10 to 20 kg = 54 €
over 20 kg on request
UNITED STATES:
up to 3 kg = 52 €
over 3 kg to 10 kg = € 82
over 10 to 20 kg = 125 €
over 20 kg on request
Canada:
up to 3 kg = 55 €
over 3 kg to 10 kg = 85 €
over 10 to 20 kg = 139 €
over 20 kg on request
Singapore, Australia, Japan, Israel, Mexico, Taiwan, New Zealand (other countries on request):
up to 3 kg = € 82
over 3 kg to 10 kg = € 149
over 10 to 20 kg = 199 €
over 20 kg on request
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 30 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Plus (credit card, direct debit, invoice)
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
